

You have to restore all your data backups, you have to reinstall all your programs, you have to reinstall all the Windows and application updates, you have to locate and

It gets you off the phone quickly, it almost always works, and it doesn't require them to do any real troubleshooting (a skill that most of them obviously don't possess in any great degree).īut it leaves you with all the work and all the problems. Their solution to almost any problem they don't quickly know the answer to is "reformat and reinstall." That's the perfect It's my belief that this mistaken notion stems from the technical support people at many of the larger OEMs.
